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The SAPPORO HELP DESK for Foreign Residents has opened! 札幌市开设了外国人支援咨询窗口


The SAPPORO HELP DESK for Foreign Residents has officially opened on Nov. 28th. Consigned by Sapporo City government, the Sapporo International Communication Plaza Foundation will handle the management and operation of the help desk.
Foreigners who live in Sapporo are welcome to consult about problems that they have encountered in their lives in Japan. Advice and support will be provided so that the consultee can be better prepared to solve problems by themselves.
The Help Desk can provide consultation for a variety of problems, such as:
-Where to learn Japanese?
-How to respond to letters from ward governments?
-What do I need to know when my wife is expecting a baby?
-How to apply for a daycare center?
-How to file an income tax return?
-How to deal with family troubles? etc.
※A representative is acceptable if the person in question cannot come him or herself.
【Place】Sapporo International Communication Plaza Foundation (3F MN Building, Kita 1-jo Nishi 3-chome, Chuo-Ku, Sapporo).

【Hours of Operation】
Monday to Friday 9:30AM~5PM
※Closed on national holidays and during the New year’s break(12/29-1/3).
【Multilingual Support】(Up to 12 languages)
We have staff who can speak simple Japanese, English, and Chinese.
Other language support will be provided via telephone interpretation.
(9:30 AM~5PM: English, Chinese, Korean, Spanish, Portuguese.)
(10:00 AM~5PM: Vietnam, Tagalog, Russian, Nepalese, French, Thai.)
可接待时间:周一~周五  9:30~17:00
9:30~17:00 英语、中文、韩语、西班牙语、葡萄牙语。
10:00~17:00 越南语、菲律宾语、俄语、尼泊尔语、法语、泰语。

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