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Living in Sapporo

Post office service, home delivery service

Post offices and mailboxes can be identified by the red postal symbol.

Domestic mail service

Postage stamps

Stamps are available at post offices, convenience stores, and other similar establishments.

Postcards

To mail a postcard, take it to a post office or drop it into a mailbox with a ¥50 stamp affixed.  Post offices offer pre-stamped postcards.

Letters

To mail a letter, take it to a post office or drop it into a mailbox with stamps for the applicable amount affixed.

Items of up to 60 cm in length and up to 90 cm in combined length, width and thickness, and up to 4 kg in weight can be sent as letters.

Postage
Postcards 50 yen
Letters
  • 14 – 23.5 cm x 9 – 12 cm
  • 1 cm or less in thickness
Up to 25 g  80 yen
Up to 50 g  90 yen

Larger than the above measurements

  • 60 cm or less in length
  • 90 cm or less in the total of length, width and thickness
  • 4 kg or less in weight
Up to 50 g 120 yen
Up to 100 g 140 yen
Up to 150 g 200 yen
Up to 250 g 240 yen
Up to 500 g 390 yen
Up to 1 kg 580 yen
Up to 2 kg 850 yen
Up to 4 kg 1,150 yen
You-Pack service for small parcels

Parcels with a combined length, width and thickness of 170 cm or less and a weight of 30 kg or less can be sent as You-Pack items.  Postage is determined by the combination of weight and destination.  Such parcels can also be sent under refrigeration.

Special delivery

Urgent mail can be sent via special delivery, or sokutatsu, for an additional charge. This service can be requested at post office counters.

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International mail service

Postcards

Postage costs ¥70 for airmail anywhere in the world and \60 for sea mail.

Letters

Items of up to 60 cm in length, up to 90 cm in combined length, width and thickness, and up to 2 kg in weight can be sent as letters. Postage is determined by a combination of weight, destination and delivery method (airmail/sea mail).

Small parcels

Items weighing 30 kg or less can be mailed. Postage is determined by a combination of weight, destination and delivery method (airmail/sea mail).

Express Mail Service (EMS)

This international mail service is the fastest way to send items weighing 30 kg or less. Shipments can be tracked through the Internet.

JP Post Costumer Service Center
TEL:0120-23-28-86(Toll Free/Japanese)
TELl: 0570-046-666 (Japanese) TEL: 0570-046-111 (English)
http://www.post.japanpost.jp/
(Japanese/English)

Home delivery service

In addition to post offices, there are also companies that provide domestic and international parcel delivery service called takuhai-bin. Some convenience stores make arrangements with those companies and also accept parcels.

If a parcel cannot be delivered because you are out

If a courier cannot deliver mail or takuhai-bin parcels for which the recipient’s signature or personal seal is required because of absence, a non-delivery slip will be left. Call the number on the slip to request for the mail or parcel to be delivered between specific hours on a particular date.